During my studies I had the opportunity to work as a cashier in supermarkets, the first "serious" work also began on the position. After Tribulations of a cashier reached for not so out of curiosity, but to compare their experiences with the observations of the author. Does the client differs French from Polish?
Anna Sam worked for cash for 8 years. Although she had in hand a degree in literature, stood no chance at another job. Sometimes, however, it is thrilling to see how mothers talk to their children: You see, darling, if you do not learn well, you are a cashier, like this lady . Although I did not come in such public comments, but in relationships with customers is often one could feel the superiority with which to me odnosili. Cashier job is a job-appreciated, and often despised. Hostess offices, an ironically named this job Anna, Sam, is for many only the extension of the scanner. Is to operate efficiently, quickly and with a smile. In return, hear the claims of irregularity in prices, the lack of plastic bags (no matter that the client has little shopping, and that they are already packed), and in fact it is that someone, something went wrong somewhere and needs to relieve.
rude customer is not the only headache for the cashier. 18 minutes break, which is hard to leave, because the checkout line is customer-who-are-only-few-items. When the cashier finally manage to leave the workplace, she will race against the clock: tick-tock! tick-tock! tick-tock! Dining room is usually located on the floor - minus the time to reach and use the toilet is how many minutes an employee to eat a quiet meal and drink tea? You guessed it! - Zero ... Anna He also describes the play in musical chairs, in which I had unwittingly opportunity to participate. It turns out that this is a fairly common phenomenon, in the end spoils the chair both in France and Poland - and in both countries, the cashier did not have to fight for each other, otherwise they are in for a few hours of standing. It sounds very strange? Statistical cashier scans within an hour of articles 700-800 (biiiip!), increasing from 800 kg to a ton, and yet no change takes time!
Anna Sam said lightly, but very ironic. Her Tribulations of a cashier are the voice of many workers who cry out for attention and humane treatment. They also feel, so when the next time you come to the cashier, even though the hello. The next step may be a smile.
outpatient K, 2010
Original title: Les tribulations d'une caissière
Translation: Wanda Jelonkiewicz
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